Overwhelming review requests
Firefighter Controllers have to sift manually through extensive logs just to meet audit requirements.
BOTs review Firefighter logs before they're assigned to controllers.
FF Trust · Automated SAP Firefighter log review
FF Trust: automated SAP GRC Firefighter log review. Your Firefighter logs get approved. But are they reviewed?
Relieve your Firefighter Controllers from overwhelming review requests. FF Trust's BOTs review Firefighter logs before they're assigned, handle the rest automatically, and route only logs with financial impact or change logs to controllers.
~75% of logs closed automatically · 3–4 weeks to deploy · No extra licenses
6 Firefighter log problems FF Trust solves
In many cases, controllers review Firefighter requests without verifying usage or logs, and the review becomes a mere audit formality.
Reviews as an audit formality
Requests get approved without anyone verifying usage or logs.
Each controller gets only the log entries relevant to them.
Slow, error-prone manual reviews
Manual Firefighter log reviews take time, invite mistakes, and add little value when done only for audit.
Predefined business rules and validations do the first pass.
Routine logs drown out risky ones
Sessions with no activity or no change logs sit in the same queue as sessions with real impact.
Only logs with financial impact or change logs reach controllers.
Activity outside the anticipated T-codes
Checking whether a session stuck to the anticipated transaction codes is tedious by hand.
Rules check T-code consistency and validate any added T-codes.
No visibility into the review
It's hard to see which logs were reviewed, and by whom.
A centralized dashboard shows logs reviewed by BOTs and logs directed to controllers.
Built for the people who own SAP GRC
If Emergency Access Management sits in your GRC Access Control scope, and its audit findings land on your desk, FF Trust is built for you.
1
GRC leadership
You answer to audit for EAM controls.
- Head of SAP GRC
- Director, SAP Security & GRC
- Head of SAP Security
- GRC Practice Head
2
GRC managers
You run the review process and chase controllers.
- SAP GRC Manager
- Sr. Manager, SAP GRC
- SAP Security & GRC Manager
- Access Control Manager
3
GRC leads
You configure EAM, MSMP and the rules behind them.
- SAP GRC Lead
- SAP GRC Architect
- SAP Security Lead
- GRC Access Control Lead
From audit formality to focused review
Manual Firefighter log reviews are time-consuming, error-prone, and often add little value when done just to satisfy audit. FF Trust automates and simplifies the whole review process.
1. Manual review
Controllers sift through extensive logs by hand. Requests are often approved without verifying usage or logs.
2. BOT-based review
Orchestrated BOTs apply predefined and custom rules. Logs without financial impact or change logs are handled automatically.
3. Focused & audit-ready
Controllers get only relevant, high-risk logs. Compliance improves, and so do review efficiency and accuracy.
Said vs. Did
One of FF Trust's predefined rules checks whether a Firefighter session stayed consistent with the anticipated transaction codes. Enhanced validations go further.
- Said: the anticipated transaction codes for the session.
- Did: the transaction codes used and the change logs recorded.
- Enhanced validations: check added T-codes against the anticipated list, monitor time spent in each T-code, and review change logs for critical activities.
- Logs with financial impact or change logs go to the controller. BOTs handle the rest.
T-codes in the graphic are an illustrative example.
How FF Trust works
It runs inside your SAP GRC Access Control EAM workflow. An extra BOT review stage is added to the MSMP workflow, with routing conditions to decide where each log goes.
- 1
A Firefighter log is up for review
Instead of going straight to a controller, it enters the BOT review stage.
- 2
BOTs review it first
Orchestrated BOTs, built in ABAP, apply the predefined rules, any custom rules, and the enhanced validations you enable.
- 3
The rest is handled automatically
Logs without financial impact or change logs are handled by the BOTs.
- 4
Relevant logs are routed
Controllers receive only logs relevant to their role, and those with financial impact or significant changes.
- 5
Reporting in one click
A centralized dashboard shows logs reviewed by BOTs, logs directed to controllers, and other dimensions.
What's inside FF Trust
A partner solution for SAP Emergency Access Management, co-innovated with Access Governance Inno Labs. It uses intelligent BOTs, predefined business rules and advanced validations.
01
Automated BOT-based reviews
Orchestrated BOTs review Firefighter logs before they're assigned. Only logs with financial impact or change logs reach controllers. BOTs handle the rest automatically.
02
Predefined rules
Rules for no activity detected, absence of change logs, and consistency with anticipated transaction codes. Custom rules can be built for specific business requirements.
03
Enhanced validations
Optional checks: validate added T-codes against the anticipated list, monitor time spent in each T-code, and review change logs for critical activities.
04
Centralized reporting
A centralized dashboard covering logs reviewed by BOTs, logs directed to controllers, and other dimensions. Reports open with one click.
Results ToggleNow reports
- ~75%
- of Firefighter logs closed automatically by BOTs
- ~70%
- less manual controller review effort
- 3–4 wks
- typical deployment timeline
- 0
- additional licenses: built in ABAP
Case study
How a global conglomerate streamlined Firefighter log reviews
About 70% less manual review effort, by auto-handling low-risk entries and routing only relevant logs to controllers.
Customer
"We eliminated over 70% of manual controller effort."Rebecca Roy, CEO & President, H&N
Figures, the case study and the testimonial are ToggleNow's own, from its FF Trust page at togglenow.com/solutions/firefighter-log-review.
Questions GRC teams ask
Does it need an additional BOT-based solution?
No. FF Trust uses orchestrated BOTs developed in ABAP to run the log review process.
What configuration changes are needed?
An extra BOT review stage is added to the MSMP workflow, with routing conditions to handle requests, plus code-level changes.
How long does deployment take?
Typically 3 to 4 weeks, depending on your change management process. You get a detailed project plan at kickoff.
Are additional licenses required?
No. FF Trust uses custom ABAP development, predefined rulesets and customized MSMP workflows.
Which rules decide what gets auto-closed?
Predefined rules cover no activity detected, missing change logs, and whether only anticipated T-codes were used. Custom rules can be added for your business.
Can we add deeper checks for critical activity?
Yes. Enhanced validations check newly added T-codes against the expected list, track time per T-code, and review change logs for high-risk activity.
What share of logs can be auto-resolved?
ToggleNow reports that around 75% of logs are closed by the BOTs. Controllers receive only logs relevant to their role and those with financial impact or significant changes.
Maximize efficiency with automated Firefighter log reviews
Let ToggleNow's experts help you modernize your SAP GRC processes with intelligent, audit-ready automation.